Corporate Services

Manager, Training & Development

Indianapolis, IN  •  Full Time

Job Description

Thompson Thrift is seeking a Full-Time Manager, Training & Development to work out of the corporate office in Indianapolis, IN. This role has responsibility for training programs that support business operations, team member development and company standards for an assigned area or business unit within Thompson Thrift. In this capacity, the role assesses training needs, develops training programs, evaluates performance of programs and materials, and coordinates team member participation. This includes online or eLearning and coordinating outside training programs.

Duties & Responsibilities:

  • Prioritizes requests for training from operations in accordance with organizational strategies and objectives in support of all training and education projects/efforts.
  • Evaluates best methods to develop and deliver materials plus training programs that meet organizational needs.
  • Recommends/delivers appropriate solutions including, but not limited to, specialized internal training; on or off-site vendor delivered courses, seminars, or workshops.
  • Maintains a database of all training requests, training procedures and completed projects. Works collaboratively with management to schedule and support onboarding, development, compliance, and training needs of specific roles.
  • Comfortable with the use of technology to deliver communications and learning using the Microsoft Office products of Windows, Word, Excel, and PowerPoint.
  • Measures course success with input from trainees, trainers, leaders of attendees and overall application of materials presented.
  • Communicates training priorities, services delivered and accomplished goals to manager on a weekly basis.
  • Ensures all projects are timely and in accordance with the budget.
  • Maintains team member confidence and protects operations by keeping personnel data confidential.
  • Organizes, oversees and/or implements projects as assigned.
  • Ensures training programs are in place to help team members and management understand and administer all operational, compliance and development standards. Drive strong team member engagement.
  • Plan, implement, execute training strategies to improve the overall performance and engagement of our team members.
  • Review, analyze and make recommendations and training plans based on phone call reviews.
  • Support policies and procedures and offer advice or recommendations for more efficient, well balanced polices.
  • Plan, organize, and roll out effective Team Member Readiness planning for all positions.
  • Maintain successful onboarding plans and monitor active learning for all new team members.
  • Create and execute yearly training plans for all team members with assigned business unit.


  • Bachelor's Degree required in education, training, or human resources. Or an equivalent level of education and experience.
  • Four years of relevant experience. Prefer direct experience in a position coordination training and development in a corporate environment.
  • Experience with a Learning Management System (LMS).
  • Must have excellent verbal and written communication skills to relate well across the organization.
  • Excellent analytical/critical thinking skills. Knowledge and experience in training development, adult learning theories, program design, presentation skills and evaluation.
  • Comfortable with the use of technology to deliver communications and learning using the Microsoft Office products of Windows, Word, Excel, and PowerPoint.
  • Ability to work as part of a team.
  • Oral and written communication skills.
  • Ability to build collaborative relationships.
  • Ability to meet deadlines.
  • Planning skills.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personal hoists, ability to climb ladders and negotiate work areas under construction. Performing this job will sometimes require the employee to walk work sites that do not have infrastructure, this includes walking on uneven surfaces, through mud, through ruts, etc. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires the use of hands to finer, handle, or feel objects, tools or controls, sit, talk and hear (bells, whistles, etc.), stand, climb, balance, stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*May perform other duties as assigned.

At Thompson Thrift, we work to fulfill our mission daily 'to positively impact our team members and the communities we serve.' As a successful, 30+ year development and construction company, we are looking for team members who are inspired by our mission and share our core values of excellence, service, and leadership. Full time position with benefit package including health insurance, vision, dental, short and long-term disability, 401K and paid time off.

Are you ready to join our team?

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