Community Management

Community Manager

Franklin, TN  •  Full Time

Job Description

Oakbrook Townhomes, located in Franklin, TN, is seeking a Community Manager to lead efforts in marketing for our Class A, luxury 89-unit property. As the Community Manager, you will coordinate with other team members to assist with reports, paperwork, and moving in new residents, as well as track the progress of all leasing team members through an ongoing follow-through system.

Duties and Responsibilities:

  • Inspect property for community policy violations (inoperable vehicles, unauthorized pets, etc.), needed repairs, landscaping needs, etc.
  • Must have an understanding of the current market and sub-market conditions.
  • Must be able to complete the market survey on a bi-monthly basis.
  • Must be able to run weekly, monthly, and quarterly leasing reports.
  • Fulfills job description of Leasing Professional.

Additional Responsibilities:

  • Reviews aged vacancies, marketing tour route, market-ready apartments, and models.
  • Analyzes weekly leasing reports and forecasts occupancy trends.
  • Completes and updates market survey.
  • Responsible for developing and implementing resident activities.
  • Conduct weekly staff meeting.
  • Additional responsibilities as outlined by Regional Property Manager


  • Preferred 3 years' experience as Community Manager at a multifamily property.
  • Preferred Class A experience.
  • Must be able to communicate with the staff and clients/residents.
  • Must have basic computer skills, adequate understanding of current computer software and a basic understanding of Microsoft Office Suite.
  • Must be flexible with hours/days and available to work weekends.
  • Must be available to assist with after-hours emergency situations.

Education/ Requirements:

  • College diploma preferred; high school diploma or GED equivalent required.
  • Certified Apartment Manager (CAM) - preferred.
  • Valid driver's license required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands; and verbal communication. The employee frequently uses a computer keyboard and monitor. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. Performing this job will sometimes require the employee to walk work sites that do not have infrastructure, this includes walking on uneven surfaces, through mud, through ruts, etc. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and the risk of electrical shock. The noise in the construction work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

At Thompson Thrift, we work to fulfill our mission daily 'to positively impact our team members and the communities we serve.' As a successful, 30+ year development and construction company, we are looking for team members who are inspired by our mission and share our core values of leadership, excellence and service. Our property management teams work in a fun, fast-paced work environment and have tremendous room for professional growth. Full time position with benefit package including health insurance, vision, dental, short and long-term disability, 401K and paid time off.

Are you ready to join our team?

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