Business Compliance Manager

Indianapolis, IN  •  Full Time

Job Description

Thompson Thrift is seeking to hire a Full-Time Business Process & Accountability Manager to work out of the corporate office in Indianapolis, IN. As the Business Process & Accountability Manager, you will provide direct assistance company-wide (including Design, Development, Construction, Corporate Operations and Property Management) regarding the creation, alignment and auditing of company policies, procedures, checklists, guides, forms, manuals, dashboards and meeting protocols, including accountability and compliance procedures. 

You will work with available software solutions to automate and systematize Development Compliance Procedures and to report compliance metrics to senior company leadership, including, the Executive Team, on a monthly, quarterly or annual cadence. You will also have the support of senior company leadership in auditing and enforcing Development Compliance Procedures, with access to the Director of Training and Leadership Development to coordinate training and education to team members on Development Compliance Procedures to ensure compliance.

Duties and Responsibilities

  • Recommend and execute a strategy to improve efficiency within company operations via company policies, procedures, checklists, guides, forms, manuals, dashboards, and meeting protocols.
  • Ensure compliance with all policies, procedures, and manuals.
  • Facilitate/ensure regular updates to all policies, procedures, and manuals.
  • Commit to standardization of existing processes and new process implementation.
  • Report discrepancies and concerns to Director of People, Process, and Accountability.
  • Provide feedback to technology team and management in team meetings.
  • Collaborate with the team on the creation, alignment, and auditing of company policies, procedures, checklists, guides, forms, manuals, dashboards, and meeting protocols.
  • Systematizing compliance procedures and reporting on a monthly, quarterly or annual cadence.
  • Other duties as assigned.


  • Bachelor's degree in Corporate Operations, Business Management, Business Analytics, Project Management, or related field of study.
  • Minimum of 2 years' experience in a similar role.
  • Real Estate or Construction experience preferred.
  • Certification in Lean Six Sigma.
  •  Organized, analytical, excellent written and verbal communications skills, rule follower, logical, methodical, capable of speaking truth to power, must be able to create or recommend a Resource Program / Software to help track and manage the program.

At Thompson Thrift, we work to fulfill our mission daily 'to positively impact our team members and the communities we serve.' As a successful, 30+ year development and construction company, we are looking for team members who are inspired by our mission and share our core values of leadership, excellence and service. Our property management teams work in a fun, fast-paced work environment and have tremendous room for professional growth. Full time position with benefit package including health insurance, vision, dental, short and long-term disability, 401K and paid time off.  

Are you ready to join our team?